City investigating rash of taxi limo rideshare complaints during Stampede

CALGARY (660 NEWS) — Passengers had some rough experiences in taxis, limos and rideshares during Calgary Stampede.The City of Calgary is investigating a rash of complaints that happened during the 2019 Greatest Outdoor Show on Earth.“This year’s Stampede, we did see an increase of approximately 51 per cent in complaints with respect to taxi, limousine and ridesharing services,” said Chief Livery Inspector Abdul Rafih.A thread on Reddit has logged over a hundred different complaints from Calgarians, especially during Stampede.Rafih said the majority of complaints centred around fare disputes, parking issues, traffic violations and driver conduct.Some people reported drivers would refuse to take credit or debit cards by claiming their machines had stopped working.“If their machine, for example, is not working, they need to tell the customer that prior to the trip because it is a form of payment,” explained Rafih.Others said a driver would refuse to take them where they wanted to go because the distance was too short.“No excuses,” said Rafih. “Every trip must be taken regardless of trip duration.”RELATED: Stampede sees second-highest attendance in historyOfficials are now investigating the complaints as quickly as possible and will take appropriate actions — from a warning to the driver to their license being revoked if the offence is serious enough.“We will speak with that citizen, we will compile as much information from that trip and gather as much information from that witness as possible,” Rafih added. “We speak with the driver, we speak with the company, we review camera footage as well.”If you do experience a problem during a ride, it is also advised that you go directly to the city as opposed to trying to get a response from the company responsible.“Don’t wait until it gets to that point. If you have a concern — regardless of what type of concern — call 311,” said Rafih. “All complaints are thoroughly investigated.”Passengers are also reminded that they have rights and drivers should not be taking advantage of them.“I think it’s important for customers to be aware of their passenger rights and bill of rights, which they can read in that taxi and go online to if they’d like to gather more information,” said Rafih.It’s not clear how many of the complaints involved just taxi companies, as the increase in complaints also includes limos and rideshares.We have reached out to a representative of Checker Transportation Group for comment. read more

Bradley Roby receives mixed reaction after Orange Bowl absence

Redshirt-junior cornerback Bradley Roby walks out of the tunnel in sweatpants before the 2014 Discover Orange Bowl Jan. 3 at Sun Life Stadium. OSU lost, 40-35.Credit: Shelby Lum / Photo editorWhen it comes to sports, anyone who watches and cheers for a particular player or team has the opportunity to formulate their own opinions.Some teams and players get more attention than others, and when it came to the 2013 Ohio State Buckeyes, it is difficult to find a player more widely criticized or loved than redshirt-junior cornerback Bradley Roby.Upon taking the field on Senior Day Nov. 23 before the Buckeyes took on Indiana, Roby was subjected to a loud mix of both cheers and boos from Buckeye Nation.Just three days before, OSU coach Urban Meyer confirmed that Roby, a projected first-round pick by CBSSports, would forego his final year of eligibility.This seemed to only be the beginning of what has become an enthralling saga of OSU’s star cornerback.After suffering a knee injury late in his team’s 34-24 loss in Big Ten Championship Game against Michigan State Dec. 7, the All-American’s status was unclear for the 2014 Discover Orange Bowl against Clemson. Roby ultimately did not suit up against the Tigers because of the injury, resulting in backlash from OSU fans on social media.Fans berated Roby before, during and after the Orange Bowl on Twitter, and the name-calling has continued, to some fans still calling him a p—- and saying he quit on his team as recent as Monday.Roby offered a stern response early Saturday morning on Twitter.“The fact that people tweeting at me sayin all this negativity is crazy to me,” the tweet, published after 1 a.m., read. “It makes me ashamed to even have played for y’all.”Not everything was negative, though, as Roby sent another tweet just two minutes later thanking members of the OSU fan base for their support.“To the true fans I truly appreciate it the support you have given me and this team over the years,” the tweet read.The disrespect toward Roby was so bad that ESPN college football analyst and former Buckeye quarterback Kirk Herbstreit offered his support.“Hey man. I’m sorry you or any player has to be subjected to ridiculous fans like that. Keep ur head up & stay positive,” Herbstreit’s tweet sent to Roby’s personal account, @BradRoby_1, read.No one will ever know if Roby’s presence on the field against the Tigers during the Orange Bowl would have given OSU what it needed to win the game. But his replacement, sophomore cornerback Armani Reeves, was beaten by Clemson junior wide receiver Martavis Bryant for two touchdowns in the game.Regardless of what everyone was saying about him playing or not, Roby responded with yet another tweet later Saturday, giving thanks to those fans who supported him.“S/O to the REAL Buckeyenation for showing so much love,” the tweet read. “We truly have the best fans in the land! And I enjoyed playing for you.”Whether Roby will have a successful NFL career remains to be seen, but as he and OSU’s season came to a close early Saturday morning, he surely left his mark. read more